How It Works
As an A+ certified computer technician, I can install or configure software, remove malware, provide training, or simply tune-up your system. By connecting to your computer over the Internet, I can provide immediate support, regardless of where you are.
You can contact me using the Live Chat widget on the left side of the screen, by filling out the Contact form, or via email. Please add info@knewance.com to your address book to ensure that messages from this address aren’t recognized as spam.
I’ll offer some advice, and if I can fix the problem, I’ll provide an estimate. If you agree, we’ll establish a secure remote connection so I can control your computer. At this point, I’ll perform a nerdy, but nonetheless staggeringly impressive ritual, and with any luck, the demons will be exorcised.
My labor rate is $30 an hour with a $20 minimum. I’ll e-mail you a bill, which can be paid with a credit card, debit card, or bank account. Payments are handled by PayPal, a reputable intermediary service for online transactions. If you’ve ever purchased anything on eBay, chances are you already have a PayPal account.
What you’ll need:
- A computer made after the Clinton Administration
- A working broadband (cable or DSL) Internet connection
- An e-mail address
- A telephone
- A credit or debit card and a PayPal account. If you don’t have a PayPal account, one will be created for you when you make your first payment.
Many issues can be resolved by turning your computer off and restarting it. If you’re experiencing any problems, try rebooting before seeking additional help; this may be all that is necessary.